Frequently asked questions.

Every option we consider is weighed against three questions. Evidence — does the literature support it for your condition and context? Personalization — does it fit your biology, genetics, comorbidities, and preferences? Action — can you actually do it given your access, finances, and life? Options that hold up on all three become the spine of your plan. Full detail on the How It Works page.

Into three named bands. Core recommendations are the options that hold up across all three tests — what your plan is built around, framed as next steps and priorities for you and your physicians to sequence. Worth discussing are strong on the research with one open question — a matter of fit, access, or your own preference. Considered, not recommended is the transparency layer — options you may have read about elsewhere, with our reasoning for why they're not in your core plan.

The framework is the same. What changes per condition is the content at each stage — the records we pull, the signals we apply from our Signal Library, the specialists we map, the pathways we evaluate. Every condition page shows this applied to that specific condition.

Yes — the composite sample includes Section 12 “Intervention prioritization,” which shows every option organized by priority band with sequencing, dependencies, and the reasoning for each placement.

A structured database of every engagement, with each client becoming a row with hundreds of fields — symptoms coded to a controlled vocabulary, labs normalized, genetic variants flagged. It exists so pattern recognition accumulates across engagements instead of being lost at the end of each one.

No. Source records stay with the engagement that produced them. Patterns learned across engagements are aggregated and de-identified in the Case Library — no individual case details are ever shared across client engagements.

No. Client records are never used to train public AI models, nor to advertise or market to third parties. See our Security & Data Practices page for the full list of what we do not do with client information.

Every engagement triggers a literature refresh for the relevant condition, and that refresh updates the Evidence Matrix and Signal Dictionary. Signals can be added, reassessed for relevance, or retired as the evidence evolves. The dictionary is version-controlled internally.

A $400 entry-tier engagement that turns a complex medical history into an organized, doctor-ready case file and a prioritized plan for exactly what to gather next. Six sections, principal-signed, delivered in 3–5 business days. The full fee credits toward a Precision Deep Dive booked within 90 days.

No. Launchpad works from your story — a guided narrative intake plus a medications and supplements list. Uploads are welcome but optional. The whole point is to tell you what to gather.

Launchpad organizes and orients you before data acquisition; the Deep Dive analyzes and plans after. Launchpad works from your story; the Deep Dive works from your gathered records, labs, imaging, and optional genome. Most clients should consider starting with Launchpad and let the gathering plan run before deciding whether the Deep Dive is the right next step.

Your full $400 Launchpad fee applies toward a Precision Deep Dive booked within 90 days of dossier delivery. No partial credit, no prorating — the whole fee transfers.

No. Ternary Health is a private research firm. Clients invest out-of-pocket, as they would for any specialized research or advisory engagement.

Published pricing is a trust signal. Most premium concierge advisories hide pricing behind a 'contact us for a quote' wall. We don't. You know the price before you apply.

Start with the Precision Deep Dive ($6,500) unless you have two household members each navigating complex cases (Passport) or you have already had a Deep Dive and want structured continuation (Advisory). We'll confirm the right fit after reviewing your application.

For a full case review, apply through our application form — we review every submission personally and respond within a week. For a faster, lower-friction starting point that organizes your case and tells you what to gather next, the $400 Ternary Launchpad is delivered in 3–5 business days and credits in full toward a Deep Dive within 90 days.

Yes, optionally. If you have a genome export — from a clinical sequencing service or a consumer provider (23andMe, AncestryDNA) — we can integrate variant-level signals into the analysis. We can also guide you toward an appropriate provider if you don't have data yet.

Yes — we treat those results as ingredients, not as things we need to replicate. If you've already invested in a comprehensive panel, bring it. We don't re-do what you've done.

Part of our Stage 5 workup recommendation is identifying what imaging or labs would meaningfully advance the case. Missing data is not a disqualifier; it's part of the map we build.

HIPAA applies to covered entities — health plans, healthcare clearinghouses, and providers who transmit health information electronically for specific covered transactions. Ternary Health is none of those, so HIPAA does not legally apply to us. What we do claim is that we maintain HIPAA-aligned practices — HIPAA-grade encryption, access discipline, and data handling. Full detail on our Security & Data Practices page.

Four different retention standards apply: application data (12 months), engagement records (7 years, aligned with HIPAA retention), security and compliance logs (7 years), and de-identified aggregates (indefinite). Detail in the Privacy Policy, Section 7.

During an active engagement, records are stored in encrypted form under access controls described in our Security page. After the engagement, handling follows the retention schedule above and the terms of the signed engagement letter.

At the application stage: the firm's principals (Beau Giannini, PhD and Pavel Paramonov, PhD). After acceptance: the principals and a small number of named analysts under written confidentiality obligations. No vendor, marketing provider, or analytics platform has access.

We have a documented incident-response runbook that includes containment, scope assessment, and notification procedures under FTC Health Breach Notification Rule and applicable state laws. Affected individuals are notified promptly with a full account of what happened and what we are doing about it.